ORDERS

Please call us on 06-8784283 to discuss any shoes featured on our web-site, or simply fill in the inquiry form on our website and we will contact you.
Our trained staff will advise you on all aspects of our footwear, fit, construction, origin, material, use, shoe care and help you choose the right shoe for you.

We are here to help

Monday to Friday – 9.30 a.m. to 5 p.m.
Saturday - 10 a.m. to 2 p.m. (Varies at some locations)

Ordering is easy over the phone with your credit card.
Remember, as an extra service we provide courier services anywhere in New Zealand.


DELIVERY - FREIGHT CHARGES

DELIVERY New Zealand only

For our New Zealand customers delivery is charged at $5 anywhere in New Zealand. 


Please allow 1-5 working days for delivery depending on when your shoes are processed and where you live. Rural delivery can take a little longer.
Please note all returns freight charges must be paid for by the customer.

International orders

Envy will deliver orders worldwide, but there are different shipping rates for the different regions of the world.
If you are not sure, then before you confirm your order, email us and we will email you back with the cost of the different freight options.
All international orders are required to pay an insurance charge as part of the postage charge. There are no free exchanges on international orders, postage and insurance would be charged again.
We will not ship orders that exceed $1000 in value due to customs restrictions.

PAYMENT

Credit Cards

We accept Visa, Mastercard and American Express
All transactions are processed in $NZ. Overseas transactions will be charged in $NZ at the exchange rate at the time of transaction.

There is a flat $2.50 credit card transaction fee on all purchases.
 

Internet Banking

Please call 06-8784283 for details.